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Head of Operations

Software Sector

Head of Operations – Software Sector
Otley, North Leeds

c£60k salary + Car Allowance + Extensive Benefits

Join the Senior Management Team of one of the most exciting asset management solutions companies in the UK.

Our client, based in Otley North Leeds, are a leading supplier of integrated and user friendly Asset Management Software. The software, combined with supporting services, offers a complete solution to organisations in the Asset Management, Facilities Management, Property and Construction market place.

THE ROLE
Reporting to the Managing Director, you will be responsible for leading teams and for the effective delivery of all the company’s projects. Your responsibilities will include:

  • Responsible for the day to day management of the project managers consultants, trainers, help-desk team, data-load and interface development staff.
  • To ensure the whole operations team has the skills, capacity and motivation to deliver the operational objectives.
  • Ensure data-loading, interface development, consultancy and training activities are effectively delivered on time, to standard and to cost targets.
  • To lead the project management team and to plan and forecast operations activities to meet project goals and demands, and deliver the financial targets
  • Ensure the company’s operational management systems are fully implemented and adhered to by the project management and operational team.
  • Ensure helpdesk, support and reactive teams deliver the company objectives and customer service targets

THE PERSON
You will be educated to degree level, or equivalent, and have a solid background in software development, interface and data-loading process. You will have a good working knowledge of scheduling and resource management and ideally have Prince 2 Methodology, interface management and software implementation experience.

You will have excellent communication skills, both written and verbal, as well as excellent client management and customer service skills. You will be highly motivated, driven and an excellent manager of people and projects.

A full driving licence for regular nationwide travel to customer sites is required.

This is an ideal opportunity for an enthusiastic, commercially aware, ambitious leader to join our exciting, technologically advanced and ambitious company.

If you are excited about making a strategic impact please click ‘apply’ and attach your CV and covering letter. Closing date for applications is 22nd January 2010.

If your skills and experience meet with our client’s requirements, they will be given full exposure to your details. Your application will only be considered for this vacancy. HR Connexions is an employment agency and operates as an equal opportunities employer.